Hela QuizPrivacy policy
This policy explains what information the Hela Quiz app (“Hela Quiz”, “the app”) collects, why, and the choices you have. Hela Quiz is made by Helasoft, Sri Lanka (“Helasoft”, “we”, “us”). If you have a question about this policy, email info@helasoft.lk.
In short: you can practise without an account, and practice progress stays on your device. If you create an account for the daily challenge, we store your email address, the display name you choose and your daily quiz results. We do not show ads, use advertising or analytics trackers, or sell your information.
1. Information we collect
If you create an account
- Email address. This identifies your account and is where we send one-time sign-in codes.
- Password. This applies only if you sign in with a password. It is stored as a secure hash by our authentication provider; we cannot read it.
- Sign-in with Google or Apple. If you choose one of these, that service shares your email address and basic profile information, such as your name, with us. We use it to create and identify your account.
- Display name. You choose this name (2–30 characters). It appears on leaderboards and you can change it at any time in the app.
- Daily challenge activity. For each daily challenge, we record the date, when you started and finished, your answers, how long you took and your score. We use this to score your round, show you a review of your answers and build the leaderboards.
Information that stays on your device
Your language choice (English or Sinhala), sound setting and practice progress and scores are saved only on your device. They are not sent to us and are removed if you uninstall the app or clear its data.
Technical information
When the app connects to our servers, our hosting providers automatically process technical data such as your IP address, request times and basic device or browser information. This is used to run the service, keep it secure and investigate problems.
2. How we use your information
- To create and secure your account and to sign you in.
- To run the daily challenge: serve questions, time and score your answers, and show your results.
- To show leaderboards. Your display name and scores are visible to other players.
- To answer your support requests.
- To protect the service from abuse, cheating and security threats.
We do not use your information for advertising, and we do not sell or rent it to anyone.
3. Who we share it with
We share information only with service providers that help us run Hela Quiz, and only as needed for that purpose:
| Provider | Purpose |
|---|---|
| Supabase | Accounts, sign-in and the database that stores your profile and daily challenge results |
| Amazon Web Services (Amazon SES) | Sending one-time sign-in codes by email, and hosting this website |
| Google or Apple | Only if you choose to sign in with them |
These providers may store and process information on servers outside Sri Lanka. We may also disclose information if required by law or to protect the rights and safety of our users or Helasoft.
4. How long we keep it
We keep your account information and daily challenge results while your account exists. When your account is deleted, your profile and challenge results are deleted with it. Copies in our providers’ backups and security logs are removed on their normal schedules.
5. Deleting your account
You can ask us to delete your account and its data at any time. See how to delete your account. Practice data is on your device only; uninstalling the app removes it.
6. Your rights
Subject to applicable law, including Sri Lanka’s Personal Data Protection Act, No. 9 of 2022, you may ask to access, correct or delete your personal data, or withdraw your consent. You can change your display name in the app. For anything else, email info@helasoft.lk from the address linked to your account so we can confirm it is you. We aim to reply within 30 days.
7. Children
Hela Quiz is a general-audience app suitable for students. If you are under 16, please ask a parent or guardian before creating an account. If a parent or guardian believes their child has given us personal data without permission, contact us and we will delete it.
8. Security
Connections to our servers are encrypted. Daily challenge scoring and answers are handled on our server, and access to account data is restricted. No system is perfectly secure, but we work to protect your information and will act promptly if a problem arises.
9. Changes to this policy
If we change this policy, we will update the date at the top of this page. If a change is significant, we will also tell you in the app.
10. Contact
Helasoft, Sri Lanka · info@helasoft.lk · helasoft.lk